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Term & Condition

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Terms and Conditions

  • We shall not be liable to you for any delay in or failure of performance of our obligations under this Agreement arising from any reason beyond our reasonable control.
  • Our failure to exercise or enforce our rights or the giving of any forbearance, delay or indulgence, will not be construed as a waiver of such rights under this Agreement or otherwise.
  • This Agreement sets out the entire agreement and understanding between you and us in connection with its subject matter. Nothing in this Agreement shall affect our liability in respect of any misrepresentation, warranty or condition that is made fraudulently.
  • This Agreement may not be amended, modified, varied or supplemented except in writing signed by or on behalf of you and us.
  • If any part of this Agreement is found to be void or unenforceable it will be severed from the rest of this Agreement so that it is effective to the extent that shall not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms.
  • The Shoexpert tries to cleaning the articles in the best possible manner, however does not take responsibility if the articles does not get cleaned even after doing the complete process due to the property of leather and stains; and full payment will be charged to the customer.
  • The articles are handled with the greatest possible care, however, because of the conditions of the articles when received, they are accepted for cleaning, dyeing or being dealt with in any other way at the owners risk and the responsibility.
  • We give you reminder call will be given prior to the delivery and if not answered then shall be taken as the absence of the customer at the delivery place and the goods will not be delivered on the basis of the same.
  • The customer will be contacted twice for the delivery of the goods and if no response/information is received from the customer's side, then it will be considered as the customer's responsibility to get in touch withThe Shoexpert and get the delivery arranged.
  • If the customer is not found at the delivery place at the time of delivery then it would attract a charge of Rs.100 for getting the articles re-delivered.
  • If no intimation is received from the customer within a period of three months,The Shoexpert will have full rights to deal with the article at its sole discretion to recover the charges for the services availed by the customer.
  • When we provide a new repair quotation and you refuse this quotation. Note that return postage cost will be charged in addition to the minimum charge. We may waive the minimum charge and return postage at our discretion.
  • All the aforesaid conditions are also applicable to Bags, Jackets, Wallets, and other articles accepted for cleaning and/or dyeing.
  • Terms and Condition comes under the Jurisdiction of Delhi High Courts.
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